Managed Help Desk - Virtual IT Department
let us worry about your employees IT problems


Lower your IT Help Desk costs guaranteed or we won't charge you. Plans starting as low as $19 per month. This plan includes our "Lower Your IT Bill Guarantee"


Many small to medium sized business owners waste resources dealing with their IT needs. Almost every office has someone that is responsible for the computers, email and servers. More often than not, it's the business owner or the office manager who is constantly bombarded with trivial IT problems throughout the day. We offer a solution to this problem with our Managed Help Desk. Our Managed Help Desk service is essentially the same as having an IT guy on staff, but without the overhead. Your employees will have a toll free number to call whenever they have a problem, which is handled immediately instead of hours or days later.


We offer flexible Managed Help Desk plans which can be customized to fit your companies needs. Whether you have 15 or 150 computers we can manage your Help Desk for a low flat rate monthly fee. In fact, if your IT service and support expenses don't decrease, we won't charge you a penny.



Lower Your IT Bill Guarantee


We offer one of the best guarantee's in the IT industry. If you switch to Bay Business Edge for your IT service and support, we guarantee your IT service and support bills will decrease. If we can't decrease your IT service and support bills, you aren't charged for the entire month of service. This guarantee is good for the entirety of the service contract. To signup for a service contract with the "Lower Your IT Bill Guarantee" you need to send us the last 6 months of IT related invoices from your previous vendor, which we will average and set the "Guaranteed Price" per month. If we ever go over the "Guaranteed Price" you will not be billed for the entire month. Exclusions: Hardware, software, upgrades, licensing and parts.




Managed Help Desk- Business Edge MS-HELP
Includes our "Lower Your IT Bill Guarantee"
Data Backup Monitoring
Server OS Update Management
Server Log Monitoring
Antivirus Update Management
Hard Disk Maintenance
    Managed Help Desk Contracts Starting at $99 per month.










Contact Center
local and toll free numbers

Toll Free 888-333-9340
Tampa Bay 813-382-0019
St. Petersburg 727-329-0488
Clearwater 727-498-5775
Brandon 813-382-0019